privacy policy

GRINDR PRIVACY AND COOKIE POLICY

Welcome to Grindr’s Privacy Policy. This explains how Grindr LLC (“Grindr”) uses, collects, processes, and shares information, including information obtained through the website at https://grindr.com (“Grindr Site ”), the Grindr mobile application (e.g., Grindr iOS, Grindr iOS Xtra, Grindr Android, Grindr Android Xtra) (“Grindr App ”), Gaymoji by Grindr (“Gaymoji”), the website at https://grindrads.com (“Grindr Ads”), or the website at https://intomore.com (“INTO Site ” and collectively with the Grindr Site, the Grindr App, Grindr Ads, and Gaymoji, the “Grindr Services”).

Use the links below to jump to specific information concerning our privacy practices. As a gay social networking application, the Grindr App collects and shares sensitive information concerning its members including their sexual orientation and location. This policy also explains how you can control your personal information.

What We Collect.

We collect personal data and non-personal data about you. “Personal Data” means any data that allows someone to identify or contact you.

The following provides examples of the types of data that we collect, and how we collect them. Note that not all of the Grindr Services collect all of the data listed below. By agreeing to our privacy policy, you consent to the collection of the information indicated below. In addition to consent, the information is collected to perform a contract, to comply with obligations, or for the legitimate interests of Grindr or a third party as described below. Note that some Grindr Services collect only some of the data listed here.

  • Account Credentials. We require you to provide an email address and password to use the Grindr App or other Grindr Services. In the future, we may also ask you to provide your phone number for account authentication purposes.
  • Device Information. We collect certain software and hardware information about your Device. For example, we collect an ID that is unique to the device or browser on which you install and/or access the Grindr Services (“Device ID” and “Device,” respectively).
  • Location and Distance Information. When you use the Grindr App, we will collect your location to determine your distance from other users (“Distance Information”) through the GPS, Wi-Fi, and/or cellular technology in your Device. Your last known location may be stored for the purpose of calculating Distance Information between you and other users.
  • Cookies and Log Files. We collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. We also use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your Device until you delete them) to provide you with a more personal and interactive experience on the Grindr Services and to improve our marketing efforts, including through the use of targeted advertising. Persistent cookies we place may be removed by following instructions provided by your browser. If you choose to disable cookies, some areas or features of the Grindr Services may not work properly. Grindr has an interest in the collection of such information for fraud monitoring and analytics purposes.
  • Messages. When you send a message (which could include photos, location, audio, or video) to other users of the Grindr Services, we may retain the message as necessary under applicable law.
  • Profile Information. We collect Personal Data from you. For example, in the Grindr App, we collect information that you voluntarily provide, such as your photo, display name, relationship status, ethnicity, age or date of birth, geo-location data, email address, password for the Grindr Services, height, weight, social network link, “Looking For,” “About Me,” “Favorites,” “Blocks,” “Tribes” and any other information that you add to your profile on the Grindr App or that is generated through your use of the Grindr Services. You also have the option to provide information concerning health characteristics, such as your HIV status or Last Tested Date. Remember that if you choose to include information in your Grindr community profile, that information will become public to other Grindr users. As a result, you should carefully consider what information to include in your profile.
  • HIV Status. At the recommendation of HIV prevention experts and the community of Grindr users, we give you the option of publishing your health characteristics, such as your HIV status, in your Grindr community profile. Remember that if you choose to include information in your profile, that information will become public to other users of the Grindr App. As a result, you should carefully consider whether you want to disclose your HIV status. We do not share HIV status with any third party service advertisers or third party service providers other than companies that host data on our behalf (e.g., Amazon Cloud). In addition, we do not use HIV status for advertising purposes and do not share this information with advertisers.
  • Purchases. We collect information necessary to complete purchases. This includes, among other things, your name, credit card information, billing information, address, telephone number, and email address.

Grindr does not receive or process credit card information directly. We currently use Stripe or Google Play for purchases on Android devices and Apple for purchases on Apple devices. Please review their privacy policies at https://stripe.com/us/privacy, https://www.google.com/policies/privacy/, and http://www.apple.com/privacy, respectively, to better understand their practices. The Grindr Services include links to purchase Grindr merchandise from our third party service provider. If you purchase such merchandise, the third party service provider’s terms of use and privacy policy apply.

Note that our third party service providers may provide certain information to us (e.g., your name, phone number, partial credit card number, and email address).

  • Feedback/Support. If you provide us feedback or contact us for support we will collect your name and e-mail address and possibly other Personal Data, as well as any other content that you send to us in order to reply and address any issue. If you contact us for support, we may also collect and retain certain technical diagnostic data, such as your phone model.
  • Mailing List. When you sign up for the Grindr Services, we collect your email address to send you Grindr news, Grindr Services updates, the latest information on products and services, and third party offers.
  • Surveys. When you participate in a survey, we collect additional information that you provide through the survey. If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information. Unless noted otherwise, we use Survey Monkey for surveys.
  • Partner Promotion. We collect information that you provide as part of a Partner Promotion (defined below).
  • Third Party Platforms. If you use or connect to the Grindr Site or download the Grindr Services through a third party platform, such as Facebook, you allow us to access and/or collect certain information from your third party platform profile/account. We may also access information contained in cookies placed on your Device by the third party platform. Note that we may share this information with the third party platform for their use.
  • Third Party Tracking. Our advertisers also use their own cookies or other tracking technology which may collect information about you within the Grindr Services. We do not control use of these tracking technologies. We prohibit them from tracking or monitoring health information (e.g., HIV status) or certain sexual group identification (e.g., Tribe).

How We Use Your Information.

In addition to the uses described above, we use your Personal Data in the following ways:

  • Identify You. To identify you as a user on the Grindr Services.
  • Provide Products and Services. To provide the products and services you request, including the Grindr Services.
  • Improve Services. To improve the Grindr Services.
  • Communicate with you. To respond to your inquiries related to support, employment opportunities, or other requests, and to send Promotional Emails to those users that request or authorize them.
  • Partner Promotions. To conduct a Partner Promotion that you request.
  • Marketing and Advertising. For marketing and promotional purposes, including to inform you of products, services or offers of Grindr, our related companies or business partners that may be of interest to you.
  • Administration. For internal administrative purposes, as well as to administer or manage our relationship with you, including to communicate with you regarding your use of Grindr Services.
  • Employment. If you apply for employment with Grindr or currently work for Grindr, to manage your employment application, assess your qualifications, and manage your employment with us (applies solely to the Grindr Site).

Where We Share.

In addition to the specific situations discussed above, we disclose Personal Data in the following situations:

  • User Profiles. The Grindr App is a social networking platform that is designed to allow users to share information. When you use the Grindr App, your Profile Information is public, and other users of the Grindr App can see your Profile Information and other Personal Data (including sensitive personal data) posted by you. For example, other users can search for you, search for your profile characteristics, or see you listed as being in their vicinity. Do not include information in your profile that you want to keep private. For example, if you do not want your HIV status to be known, you should not include that information in your Grindr profile. While the Grindr App permits you to make certain items (e.g., Profile Information, preferences, opinions of other users, or other information) non-public, sophisticated users who use the Grindr App in an unauthorized manner may nevertheless be able to obtain this information and may be able to determine your identity.
  • Distance Information. The Grindr App is designed to allow users to share Distance Information. As a result, Distance Information is public, and other users of the Grindr App can see your Distance Information (including how many feet or meters you are from them). Grindr App users can use the search feature in the Grindr App to search for other users by distance or in a particular geographic vicinity. Your Distance Information will be used for these searches. Sophisticated users who use the Grindr App in an unauthorized manner, or other users who change their location while you remain in the same location, may use this information to determine your exact location and may be able to determine your identity. Please note: even if you choose to hide your Distance Information, the Grindr App will continue to sort and display your profile based on your relative distance from other users, so your Distance Information may still be approximated by other users. Thus, even if you choose to hide your Distance Information, others may nevertheless be able to determine your location.
  • Third Party Tracking Companies. We share your hashed Device ID, Profile Information, Distance Information, and demographic information with analytics partners. These third parties may also collect information directly from you as described in this Privacy Policy. The privacy policy of these third party companies applies to their collection, use and disclosure of your information. For example, one of our partners is Google Analytics which collects information and report website trends without identifying individual visitors. Another partner, Braze, provides us with the technology to allow us to collect certain information and reports on usage trends without identifying individual visitors (e.g., daily active users, monthly active users, time in app, etc.) and tools which allow us to communicate with users [via an interstitial] within the Grindr App or out of app (e.g. via push notifications or email). Such user communication allows us to message users based on certain criteria, such as location, certain profile data, and/or user behavior in the Grindr App. Note that we do not share information about your Tribe, or about your HIV status, with third party analytics companies.
  • Third Party Advertising Companies. We share your hashed Device ID, a portion of your Profile Information, Distance Information, and some of your demographic information with our advertising partners. These third parties may also collect information directly from you as described in this Privacy Policy through technology such as cookies. The privacy policy of these third party companies applies to their collection, use and disclosure of your information. One of these advertising partners is MoPub that helps Grindr deliver personalized advertising. You can follow the links to MoPub’s privacy notice and partner page. See the YOUR CHOICES section of this policy for information on your ability to opt-out of interest based advertising. Note that we do not sell your personal user information to third parties for advertising purposes. Also note that we do not share information about your Tribe, or about your HIV status, with any advertising companies.
  • Third Party Service Providers. We share your Personal Data with third party service providers to: provide you with the Grindr Services; conduct quality assurance testing; provide technical support; and/or to provide other services to Grindr. Except as otherwise stated in this Privacy Policy, these third party service providers are required by contract not to use your Personal Data other than to provide the services requested by Grindr. We do not, however, provide HIV status to our third party service providers, other than companies that host data on our behalf (e.g., Amazon Cloud).
  • Partner Promotion. We offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.
  • Affiliates and Acquisitions. We may share your Personal Data with our parent company, any subsidiaries, joint ventures, or other companies under common control. If another company acquires our company, business, or our assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.
  • Other Disclosures With Your Consent. We may explicitly ask if you would like us to share your information with other third parties who are not described elsewhere in this policy. For example, we may ask you if you would like to back-up your account, or the information stored within your local device, to a third party back-up service such as Apple or Google cloud backup.
  • Other Disclosures. Grindr may disclose Personal Data in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws; to establish or exercise our rights to defend against legal claims; if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law.

Your Choices.

You can make the following choices regarding your Personal Data:

  • Promotional Emails. You may choose during the registration process to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials related to Grindr and/or the Grindr Services, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you service related communications, and our applications may deliver notifications directly to your mobile device in the Grindr App.
  • Behavioral Advertising On Websites: Our websites may participate in third party behavioral advertising. This means that a third party may use technology (e.g., a cookie) to collect information about your use of our websites so that they can provide advertising about products and services tailored to your interests. That advertising may appear either on our website, or on other websites not operated by Grindr. If you do not want third parties who collect information about your use of our website or our applications, or your affiliation to Grindr, to tailor any of the advertising that you see, you can opt-out at the Digital Advertising Alliance in the US, the Digital Advertising Alliance of Canada in Canada, or the European Digital Advertising Alliance in Europe.
  • Behavioral Advertising Within The Grindr App. If you are using the Grindr Services on an Apple iOS device, you can opt out of behavioral targeting by going into Settings > Privacy > Advertising on your iOS device, or visiting Apple’s website for more information. To opt out on an Android device, open the “Google Settings,” click on “Ads” and enable “Opt out of interest based ads.”
  • Effect Of Opting Out Of Behavioral Advertising. Please note that opting-out of behavioral advertising does not mean that you will not receive advertising while using the Grindr Services. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms.
  • Changes To Your Personal Data. Grindr relies on you to update and correct your Personal Data. You can modify or delete your profile within the Grindr Services. Please note that Grindr may keep historical information and content in our backup files and archives as permitted by law and to the extent we anticipate that the information may be required in connection with the original purpose of the collection, or as otherwise permitted or required by law.
  • Deletion Of Your Personal Data. Typically we retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required for the operation of the Grindr Services or permitted by law. You can, however, request that we delete your Personal Data. All requests must be directed to the contact in the “Contact Information” section of the Grindr Services. We can also decide to delete your data at any time if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other individuals or third parties. In addition, we may keep your Personal Data and usage history (which includes a history of profile text or photos that have been censored, banned) as needed to comply with our legal obligations, resolve disputes, and/or enforce any of our agreements.
  • Revocation Of Consent. The Grindr Services relies on the processing of Personal Data that you have provided. If you revoke your consent for the processing of Personal Data, in accordance with this Privacy Policy and applicable Terms and Conditions of Service, then you must discontinue all use of the Grindr Services and delete any accounts that you created, as we will no longer be able to provide the Grindr Services. In some cases, we may limit or deny your request if the law permits or requires us to do so, or if we are unable to adequately verify your identity.
  • Access To Your Personal Data. If required by law, upon request, Grindr will grant a user reasonable access to the Personal Data that Grindr holds about the user. All requests must be in accordance with the applicable Terms and Conditions of Service and be directed to the contact in the “Contact Information” section of the Grindr Services.

How We Protect Personal Information

Grindr takes steps to help protect your Personal Data from unauthorized access, use, or disclosure. That said, no method of transmission over the Internet, or method of electronic storage, is fully secure, and Grindr cannot guarantee the security of your Personal Data. In the event that we are required by law to inform you of any unauthorized access to your Personal Data, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Miscellaneous Information

The following additional information relates to our privacy practices:

  • Permissible Age. The Grindr Services are intended for users 18 years of age and older only (twenty-one (21) years of age in places where eighteen (18) years is not the age of majority). We do not intentionally gather Personal Data about visitors who are under the age of majority. If you are aware that a child or minor has submitted Personal Data on the Grindr Services, please contact us using the information provided below so that we can take appropriate action.
  • Transmission Of Data To Other Countries. Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding Personal Data may be less stringent than the laws in your country. Therefore, in some circumstances, you might be left without a legal remedy in the event of a privacy breach. By submitting your Personal Data, you agree to this transfer, storage and/or processing, including all associated risks.
  • Third Party Applications/Websites. We have no control over, do not review, and cannot be responsible for other websites or applications. If you click on a link to another website or third party application, the terms of this Privacy Policy do not apply.
  • Contact Information. Grindr welcomes your comments or questions regarding this Privacy Policy. Please contact us at the following:

[email protected]

Mailing Address:

Grindr LLC

PO Box 69176

West Hollywood, CA 90069

Grindr LLC

c/o Bryan Cave Leighton Pasiner LLP

Attn: David Zetoony

Adelaide House London Bridge

London, United Kingdom

EC4R 9HA

(Representative legal entity which can accept communications on behalf of Grindr in Europe)

For GDPR-related inquiries, you may contact Kelly Peterson Miranda, Grindr’s Data Protection Officer:  [email protected]

Grindr will also initiate an investigation if you contact us with a complaint against our privacy practices or a concern that our practices do not conform to the requirements in your jurisdiction. We will attempt, where practical, to ensure ongoing compliance with any legal obligations.

  • Changes To This Privacy Policy. If we make a material change to this policy we will, at a minimum, attempt to notify you of that change either by sending an e-mail to the last e-mail address that you provided to us (if any) or by notifying you when you log into the Grindr Services.

Effective Date: The earlier of July 1, 2018, or user acceptance.